"Auntie & family are very happy to have our long-term House Agent Ms Michelle Ong to care act for our best interest on our properties. Today is a good day it is Hari Raya Haji, Michelle helps me to negotiate a very good price for my tenancy with speed and professionalism. We are very thankful to benefit from Michelle's excellent housing services and highly recommend her to everyone, thank you from Mdm Jamilah Binte Alawadin"

"Thank you Michelle for your excellent follow-up on my tenancy, great job, appreciate always ! I sincerely recommend Michelle's professional, steadfast, committed and honest housing services to everyone. Best regards, Mr Mohd Mustaqim Bin Mohamed Kassim"

"Coming to 10years of excellent housing services benefitted from Michelle's hard work and initiatives, we are thankful to renew our tenancy at a very good price despite of challenging time where the rental price is almost doubled ! Michelle's professional help to us is valuable and we trust her handling she patiently walks the extra miles to ensure our interest is cared for. We sincerely recommend her outstanding and honest housing services to everyone. From: Mr Ariel Bergonia Balute"

"We met Michelle when she was marketing an unit at McNair Road and next, after our meet-up at our house, we decided to appoint Michelle as our exclusive House Agent. With Michelle's kind assurance supported with her simple yet 100% clear effective action plan, we are affirmed that the past unpleasant property encounter of our parent with another agent would not happened to us and we believe Michelle. Today, with Michelle's great help, outstanding, professional and highly competent negotiation skills, she handled our asset progression with excellent results, far beyond our expectation ! She went extra mile for us with gladness and her hard work in silence has so blessed our family miraculously. She has definitely surprized and helped us in our sell and buy with very good return values. We are thankful to Michelle and we highly recommend Michelle's excellent honest housing services to everyone. Best regards, Mr & Mrs Lee S Y"

""What a great news! You make my weekend" - Greatly appreciate Ms Michelle Ong C S for her outstanding results in selling our industrial property with speed and above our asking price ! Her highly competent skills, knowledge and excellent service professionalism is the best! We are thankful to engage Ms Michelle as our long-term exclusive trusted Advisor and to be benefitted from her consistent hard work - she works hard for our highest good only. We highly recommend Ms Michelle's professional property services to everyone in all sincerity - from Industrial Seller: Mr Chia T F @ WestLink One ."

"Impeccable service by Michelle. Guided us as first time home buyers every step of the way. She spoke gently and calmly but was firm and decisive when it was down to the dollars and cents. Absolutely professional and very pleased to have her to service us!"

"I am thankful to be helped by my long-term exclusive House Agent Ms Michelle Ong. She helped me to get a good tenant at a good rent and I am happy. Michelle is a hardworking responsible patient and caring professional. I trust Michelle in her handling and highly recommend her excellent housing services to everyone. Yours Sincerely, the Landlord Ms Ong Hong Eng"

"Michelle is being referred by my daughter and she is my long-term exclusive House Agent whom I trust. She is a responsible, highly competent, hardworking, reliable and polite professional who serves with integrity. I am thankful to be helped by her excellent professional housing services and I sincerely recommend Michelle to everyone. From: The Landlord Mdm Lim Guek Hua"

"I am very thankful to be helped guided by Michelle's excellent and professional housing services. Michelle is very helpful, kind, patient, knowledgeable and efficient in her handling. I and my family have full trust in her, we highly recommend her outstanding housing services to everyone in all sincerity. We wish Michelle continuous good health, success and prosperity in all her good work. From: Ms Lian & happy family."

"We are very happy thankful to be referred to Agent Ms Michelle Ong by our good friend named Shauna. Ms Michelle is professional, honest, sincere, skilful and efficient in her handling. We appreciate her outstanding negotiation skills, great help, advice and excellent housing services. We highly recommend Ms Michelle's very good housing services to everyone and we will continue support her housing services with appreciation. From: Mr Desmond & Ms Wei Ru"

"Myself and family are very happy to have Michelle Ong as our trusted long-term exclusive House Agent. Michelle is a very helpful, respectful and responsible professional. She consistently works hard to ensure my interest is 100% cared and respected. She is a lady of few words, is honest, punctual, proactive, quick to listen and has good listening ears. She is very knowledgeable, efficient, patient, consistent in helping me get very good rental fee and very good tenants. She is the best House Agent whom we trust and we are thankful to be helped by her professionalism. We highly recommend Michelle Ong C S to everyone in all sincerity. From: Mdm Jamilah Binte Alawadin"

"We are very happy very thankful to have our one and only exclusive long-term House Agent Ms Michelle Ong C S whom we trust to look after our properties progression with professionalism and honesty for our highest good. Ms Michelle is very hard-working, highly competent, knowledgeable, responsible, and consistent in carrying out her duties and responsibilities with integrity. We highly recommend Ms Michelle outstanding valuable property services to everyone. From: Mr & Mrs Rick Chua from The Vales."

"Well done Michelle! You did a very good job, thumbs up! I am very happy to appoint you as my exclusive Trusted Advisor, and greatly benefitted by your professional outstanding housing services with a heart, appreciate always. I highly recommend Ms Michelle's excellent honest housing consultation to everyone, from seller Mr Marcus Chan"

"Michelle is our long-term Exclusive House Agent we trust. We are thankful she is referred by our good friend and greatly benefitted from her excellent housing service with integrity and empathy. Michelle is very hardworking, humble, patient, knowledgeable and responsible professional. She goes all ways out to ensure our best interest is cared for without compromise. We are very happy to highly recommend Michelle's outstanding property consultation to everyone. From: Mr Bernard Chia & Jacqueline Lim "

"Very thankful to have Michelle as my exclusive House Agent. Michelle is honest, reliable, very helpful, very polite, and responsible in her housing professionalism. I trust Michelle in her handling due to her consistent, honest and outstanding service attitude with excellence I highly recommend Michelle to everyone. From: Mr Mohd Mustaqim Bin Mohamed Kassim"

"I am very happy with my buying experience with Michelle - the whole process Michelle has helped me to negotiate with her sellers with professionalism and honesty. I will highly recommend Michelle's excellent housing consultation to my family and friend on their property progression. From: Ms Agnes Lam"

"Michelle is a rare, excellent House Agent whom we trust from her action based on her consistent professionalism, excellent customer service and hard work. The first impression Michelle gave us is she is not pushy, but respectful understanding, sincere, made us very comfortable like our good friend. Even on the first day of our Open House, we gave Michelle our house key to conduct the viewing on her own accord. We are very happy to engage Michelle as our exclusive House Agent and are affirmed by her steadfast dedication in carrying out her professionalism for our highest good. Her hard work and outstanding results have superseded our expectation, we are very thankful to have Michelle as our Trusted Advisor and we highly recommend her honest professional property services with integrity to everyone. From: Mr Ahmad & Maryam"

"We are very happy to be referred by our friend to ask Michelle to help us on our housing matters. Michelle is very hardworking, polite, responsible and professional in taking care of our concerns for our best interest. We trust Michelle - what Michelle says, we follow for her consistent outstanding customer service has proven she is trustworthy. She is a competent House Agent with empathy, we will continue to support Michelle housing services and will highly recommend to everyone. From: Mr Ng Chong Guan & family "

"I am thankful to be helped by Michelle Ong during my search for tenancy at Spottiswoode Park Road with efficiency. Michelle is very helpful, professional and honest in her dealing. I will recommend my friends and family from China to engage Michelle as their Property Trusted Advisor. From: Ms Du"

"This is my 5th tenancy renewal with my exclusive Property Advisor Michelle and I am very happy to support Michelle's property services because I trust Michelle from her consistent diligence. Her excellent service attitude and professional honest handling make me assured my welfare is cared for. I highly recommend Michelle's excellent valuable property services to everyone. From: The Landlord Mdm Lim Guek Hua"

"Michelle is my family trusted Property Advisor and we are thankful to know her through a referral. Against all uncertainties due to the pandemic, Michelle remains consistent in helping us, she helps us to resolve our selling issues with steadfastness and in turn she has helped us to grow our new assets with profitability. Even though we have known many agents, we choose Michelle to be our exclusive Agent because of her invaluable great help to us and her honesty in carrying out her responsibilities. She is indeed a great asset to the industry and we highly recommend her excellent housing service and solution to everyone. From: Mr Tay & family"

".. Michelle is very helpful and professional in her dealing. She is honest to present the facts and figures of the properties, so to ensure we are prudent in our purchase decision. We are thankful to meet Michelle, buy our beautiful matrimonial house and yes! we highly recommend Michelle's professional house services to our famiies and friends. From Mr Liow & Ms Pan @ Compassvale Crescent "

"Michelle is our professional and caring Property Advisor we trust. We first met Michelle when we come to view her resale unit at Blk 288B Compassvale Crescent. From her excellent customer service apart from her professionalism, we straight-away decided to engage Michelle as our exclusive Advisor for we believe she is here to help us in all sincerity. Truly, she has greatly helped us beyond our expectation and she achieved a very good price for our matrimonial house at Punggol Field with happiness. She takes initiative and goes all her ways out ensuring our highest goods are taken care of. We are very happy thankful and would highly recommend Michelle to our loved ones & friends for her outstanding housing services beyond dollars and cents. Best regards, Mr & Mrs Wayne Tan"

"During 2020 Circuit Breaker, Michelle took her initiative walked the extra miles to help us neg. on the rent fee with the landlords - we are thankful. This time round, we are very happy to renew the tenancy for the 3rd time with Michelle's great help once again. Her help to us is appreciated always and she carries out her responsibility with care and diligence. We will continue to support her profession and we highly recommend her to our families and friends because she is our House Agent we trust. We will buy property from Michelle ultimately. From: Mr Ariel Bergonia Balute"

"Met Michelle when we come to view her resale unit near District 20. Had a good sharing with her after the viewing even though we did not buy her resale unit. Her service attitude remains consistent professional. Throughout the conversation, we find Michelle is more than a typical salesperson, she is sincere in her action, like a friend - she listens and serves with care, is professional very approachable. We can feel she is sincere to help us in our asset progression for our highest good. Her skilfulness, service excellence, patience and great help win us. We appreciate Michelle and thankful to engage her as our trusted Property Advisor. We highly recommend Michelle's outstanding housing service to everyone and will continue support her housing professionalism. From: The Sellers Mr & Mrs Chua Y H @ Adora Green DBSS and The Buyers @ The Gardens @ Bishan"

"More than 3 years ago in August 2018, I met Michelle for house viewing and I bought her sellers' house. Throughout the negotiation, Michelle is professional, knowledgeable and honest in her handling. I told her I am very happy to buy her sellers' house because of Michelle's help. I trust Michelle and I told Michelle in due time, I will engage her housing service in future. Today, with her help, I am once again very happy to rent out 2 of my bedrooms to two very good tenants thank you. I will only support Michelle and will strongly recommend her excellent housing service to everyone. From: Mr Mohd Mustaqim Bin Mohamed Kassim @ Yishun Street 41."

"Michelle Ong is a sincere, responsible, trustworthy and hardworking professional. Against all odds, Michelle remains consistent in her diligence, efficient in solving problem, she ensures our best interest is respected. On 22nd March 2021, Michelle's hard work surprized us with MIRACULOUS results - she has greatly helped us to get very good price for our unit, we are proud to be helped by her professionalism, very happy thankful! We appreciate Michelle's great efforts and her outstanding housing service. We wish Michelle continuous great success happiness in all her good endeavors. From: Mr Tay Kok Tee at The Dew Condo, Bukit Batok"

"We self viewed one of the units that Michelle was selling in the East but we did not buy this unit after viewing. Michelle then asked can she help us in our housing plan, we told her we do not want to engage any salesperson cos' we do not want to pay commission, Michelle respected our decision with courtesy . Throughout the conversation, Michelle is sincere, patient and quick to listen to our concerns. She shared if we ever need help or advice in property matters, she would be thankful to assist us at no obligation. Her action touched our hearts and more than a day later, we changed our minds decided to engage her service with confidence. Her unconditional hard work and excellent service attitude have helped us to buy our choice unit at a very reasonable price. We are very happy thankful to engage her outstanding services and surely, we will recommend her to everyone. We also wish Michelle continuous good health, great success & prosperity. From: Mr & Mrs James Cao"

"Michelle is an experienced knowledgeable and professional House Agent with sincerity. She serves with a cheerful heart and goes all her ways out to ensure our best interest is taken care of. Her excellent service attitude and competency are invaluable. The unit we bought is highly sought after by many buyers, Michelle gave all her best to negotiate and ultimately, she helped us to get our beautiful matrimonial house. We are happy thankful to be helped by Michelle's hard work with appreciation. From: Bryan Lee & Shauna Wang"

"Michelle is professional, honest, steadfast, responsible and helpful in her diligence. She works hard walks extra mile to get us very good tenants. We are thankful, very happy to be helped by her. We strongly recommend her professional housing services to everyone. From: Mr Pang Yew Chye"

"I am very happy to buy my first house in Singapore with Michelle's great help. Michelle is very friendly, professional, efficient and trustworthy in her handling. I will support and strongly recommend her outstanding housing consultancy to everyone. From: Ms Dagang Lalaine Mangune & family"

"Michelle Ong is my long-term House Agent and she is recommended from my good friend. Michelle helps me on my tenancy with great care, professionalism and acts for my best interest only. I trust her because her handling is proven professional, honest and excellent with consistency. I am glad to support her and highly recommend her housing consultancy my family and friends. From: Ms Soh Mui Hong "

"Michelle is recommended to me by my daughter . Michelle helps me on my tenancy for many years, she is commited, hardworking, professional and understanding. I am very pleased by her great help and initiative always there for me help me solve problem fast! . I strongly recommend Michelle to everyone . From: Mdm Lim Guek Hua"

"I met Michelle at Yishun roadshow more than 10years ago. Rain or shine, alone or with her teammates, i saw Michelle working hard everyday. I saw her hard work, consistency and excellent service attitude first before I confirm her be my long-term trusted House Agent. She is very patient friendly and honest. Of all, she is sincere and professional in helping me, I am very happy support her all the ways because her action has proven she works for my best interest beyond dollars cents. I definitely 100% support Michelle and recommend her to my family friends and colleagues. From: Ms Ong Hong Eng"

"We are very thankful to be guided by Michelle's professionalism in our purchase. Michelle is very professional and knowledgeable in her handling, she goes all her ways, out of her comfort zone to ensure our best interest is respected. She helps us to negotiate a very good price for our purchase beyond our expectation, she is very helpful and efficient in solving our queries. We appreciate all her hard work and we believe in her dedication. Surely, we will highly recommend Michelle's outstanding services to our loved ones. We wish Michelle continuous prosperity and great success in all her endeavors. With appreciation, Nick & Julie family from Philippines."

"Michelle is very professional honest responsible efficient in her handling. She walks extra mile fight for my best interest with all hard work just to secure my choiced unit at a very attractive buying price beyond my asking. I am very happy thankful and definitely will highly recommend her outstanding STEADFAST service to my family and friends. From Buyer: Ms Yeo Yuek Lan"

"Excellent and professional service provided by Michelle Ong. Michelle gives more than 200% service excellence and she helps us by going extra miles to achieve very good tenancy. Trustworthy and responsible is Michelle’s handling. She finds very good tenants to us within very short period, added to this challenging period. We will continue to recommend her housing professionalism to our friends and relatives. From: The Landlord, Mr Koh Eng Boon"

"Michelle Ong is professional in acting for my best interest on my housing plan. She is a reliable, responsible, hardworking and trustworthy agent. She always walk extra miles, keep me informed. Everything under her care, I trust in her handling. I highly recommend her housing services to my relatives and friends. From: Seller Mr Tang Kok Kee."

"Before Ms Michelle, we have encountered a lot of agents but unfortunately they are arrogant, not helpful and did not act for our best interest until we met Ms Michelle who is very helpful, responsive and helped us all the ways to get our unit that meets our full expectation. We are happy to support and recommend her housing services for her handling is professional honest responsible and hardworking. We will buy property from her definitely. Thank you, from the Tenant, Mr Ariel Bergonia Balute."

"I want to compliment Ms Michelle Ong Chin Swan from ERA for her excellent service in taking care of my housing plans, she worked hard for my best interest throughout the whole process with honesty and diligence. I am thankful to engage her consultation once again after later. "

"Michelle Ong is a professional, hard-working and trustworthy House Agent. Every thing put under her hands, i am confident it is professionally handled with honesty and excellence, and I trust her. I am very happy to engage her outstanding housing services once again after 8 years later. I will sure continue to support her and recommend her services to my family, friends and colleagues. Yours sincerely, Ms Serene Ho Sook Ching - The seller and buyer staying at Bukit Batok."

"We are very happy to be helped by ERA House Agent Ms Michelle Ong C. S. With the valuable and professional housing service of Ms Michelle, we rented a very good unit at Bedok North Street 2. We are very happy and thankful and will highly recommend Ms Michelle to our friends and colleagues from Sembcorp. Yours Sincerely, Mr Raj Bharathan, Site Engineer. "

"Michelle Ong is a knowledgeable, honest and professional Agent. We are very happy to have her help and finally bought our ideal unit at Choa Chu Kang. We will engage her housing service once again for our future housing plan and will highly recommend her excellent housing service to our friends and relatives. From: Buyer Wutt Yee Khin @ Chua Chu Kang."

"Michelle Ong is a professional House Agent, she is trustworthy, acts with honesty and excellence. I am very happy with her advice and will engage her service for our future housing plan. We will highly recommend her professional housing service to my relatives and friends. From Mr & Mrs Zaw Myo Win, Choa Chu Kang"

"Michelle Ong is professional and trustworthy in her handling. We are very happy with housing service that she acts with integrity and excellence. We will highly recommend her to our relatives and friends. From: Mr & Mrs Liang Zhen, buyers from Woodlands Drive 75."

"Michelle Ong is an excellent professional House Agent. She will only acts for our best interest with integrity no matter how difficult it is to sell our house. She did not give up but continue to work hard and persevere with her excellent housing services. She is very hardworking and always goes extra miles with appreciation. She is always here to help us and guide us with high professionalism and integrity. We are thankful to be referred by our referrals and will recommend her excellent housing services to our families and friends. From: Owner Koh Chew Peng @ Yishun "

"Michelle has been instrumental in the entire process of representing my family and I in the sale. She is professional and patient over the many weeks to advertise and bringing many potential buyers for viewing. I would like to thank Michelle for going the extra mile to update us the result of the viewings and her invaluable advice about marketing the house. I will highly recommended to all sellers and buyers should you need her excellent housing services. From: Mr Choo, the owner of Woodlands Drive 75"

"We are very happy to engage House Agent Michelle Ong C S (R024300D) as our exclusive Agent. Michelle is being referred by our relative after our initial agent failed to sell our house. Michelle is professional, honest, hardworking, committed and outstanding in carrying out her duties. We are thankful to have Michelle as our agent and will strongly recommend her to our family and friends. From: Mr & Mrs Sng Han Kian, the sellers at Yishun Ave 6."

"We are glad to engage Michelle Ong Chin Swan (R024300D) property services. Michelle is being referred by our friend and we are thankful to have Michelle as our exclusive Agent who acts for our best interest at all times. Michelle is professional, honest, trustworthy, hardworking, efficient and responsible in her handling. She has helped us to get good clients for our units at Wcega Plaza. We will continue to engage her as our exclusive property consultant and we will strongly recommend her services to our friends and business partners. From: Pinnacle Shipping Services dated 4th April 2018"

"we are so blessed to have Michelle Ong Chin Swan as our house agent, who made our whole selling process so smooth and well efficient during the sale of our flat at blk718 pasir ris. she is always patient and professional in handling our queries,and actively supporting us throughout the process from start to the final HDB appointment,she is always with us to help to guide and to provide professional advice to us. we definitely will engage her service and recommend her to our friends and families. And we are so grateful for her help to get a very good price,and to go through with us on the difficult contra journey as we are affected by the cross over from old HDB regime to new HDB regime in January 2018. From sellers John Ong Chuan huat and Denise Ong Tay chia chia. "

"My ex-tenant very un-operate & using excuses for rejecting buyers house viewing for several time during the tenancy agreement period. Michelle very patient & manage getting house photos & video for website advertisement. My condo unit's floor are dented, kitchen door damaged, cooker hob oily & rusty etc when tenancy period is expired. Michelle getting quotation & contractor (house cleaning, machine washing tiled floor, floor parquet varnishing, replacing new cooker hob, replace water heater remote control unit etc.) to make good of my condo unit. SRX listing did not reflect the actual property value and she called to SRX complain & my condo value increased from $769,000 to $801,000 in January 2018. The unit selling price are within my expectation & above the SRX listing value. I appreciate & very satisfy her excellent services & high recommend her services to my friends if they request housing agent service."

"Michelle Ong is very professional and pro- client Property Agent. She would do a thorough marketing activities to Ensure we get the best selling price despite the competitive sellers” market. She will also do a detailed financial advise to us before advising us to proceed with any property sale. I am indeed honoured to be served by her wholeheartedly and great service. Her professional advise and genuine great service is remarkable and I would recommend her to any of my friends."

"I would like to compliment one of your ERA estate agents CEA REG NO R024300D Michelle Ong Chin Swan. 1. On 6 jan 2017, we had appointed ERA Michelle Ong. She did a financial plan with us and also informed us year 2017 market outlook is not optimistic and she will best market on according to our requirements of initial resale price at $540k. 2. Michelle Ong Is a very hardworking and perseverance agent. Every months there is house viewing and after the house viewing there are Feedback from the buyers. 3. Michelle will share the feedback and ask us to improve by rearranging some of the item to make it tidy and spacious. We heed Michelle advice earnestly. 4. Despite the 18 times house viewing for the period of 5 months. As a seller we felt demoralise and sometime in our mind asking what happen to the flat. 5. After several review, Michelle Ong provided us a comprehensive after Sales report and advise us accordingly. We heed Michelle advice. 6. She also publish the sales in various marketing portal eg SRX property website etc etc to reach out more potential buyers. 7. However ERA agent Michelle Ong is very positive and she said that good news on the way and ask us to stay positive and patient .She also mention that if the buyer like the house. No matter what she will buy. 8. Lastly, on a beautiful day of May 2017. The buyer loves our flat and purchase at our expected price. Both buyer and Seller were very happy. The deal was successfully closed. 9. We would like ERA to provide some regonition eg award trophy and a certificate to a well-deserved ERA agent like Michelle Ong Chin Swan 10. Thank you for your time to read this long compliment letter. Do keep up posted on what ERA on the follow up on recognition. Yours Sincerely, From the Sellers of House Agent, Michelle Ong Chin Swan clients (R024300D) ERA clients Mr Sng & Mdm Ong Sellers of a property in Sengkang Central Date: 27 November 2017"